changelog/customer-entitlementsshipped may 22, 2026
When a customer emails asking why they lost access, you should be able to answer in seconds. Every customer now shows their derived access level and their subscriptions from each provider side by side, with a clear status next to the raw provider data.
Use cases
- Answer support fast - see at a glance what a customer can access and why
- Trust the access level - the entitlement is derived live from their subscriptions, not a stale flag
- Reconcile providers - view each provider's subscription with an honest status beside the raw record
Impact
Customer questions that used to mean digging through Stripe and RevenueCat now resolve on one screen. Because the access level is computed from real subscription state and shown next to the source data, you can see both what the customer should have and what the provider actually says, so discrepancies stop hiding.